News from NG Training

Countdown to 2018

In a little over 2 months we’ll all be writing 2018 on our day to day documents, and for us that includes certificates for our successful delegates. To help our clients keep their current First Aid Personnel up to date, we send 3, 2 & 1 month reminders ahead of certificate expiry and so we’ve been looking at 2018 dates for at least a month for that purpose. This, coupled with our already published 2018 open course programme of over 130 courses ensures that planning ahead with us at N.G.Training couldn’t be easier. Tue, 24 Oct 2017 14:23


Adrenaline Auto-Injectors in Schools
Following on from schools being allowed to keep an emergency supply of inhalers and spacer devices for the treatment of asthma comes this announcement regarding adrenaline auto injectors for severe allergic reactions. Please follow the link and read all the information so you can see the context of the announcement.

Wed, 19 Jul 2017 08:47



999 – what’s your emergency?

999, What’s your Emergency?
The History and the New Era of 999/112…
We all know the official telephone number for contacting the emergency services in the UK as 999. However, did you know it all began in 1935 when five women tragically lost their lives in a house fire? With the UK’s 999 number marking its 80th birthday this year, let’s take a look at the fascinating story of how it originated and the ways in which contacting the emergency services is evolving.

In November 1935, after witnessing a fire break out on London’s Wimpole Street, a neighbour tried desperately to report it to the fire services by dialling ‘zero’ (the then contact number for the emergency services) on his rotary dial telephone. Outraged at being put on hold by the Welbeck telephone exchange, he wrote a letter to the editor of The Times, which prompted a parliamentary inquiry for a better way to prioritise emergency calls – leading to the introduction of 999 for use in London in 1937. Just one short week later, the very first 999 call was made by a Mrs Beard, who called to report a burglary at her Hampstead home. Amazingly, within less than 5 minutes of the call being made, the burglar was arrested by the Police and was later charged with attempted burglary and remanded in custody. Later that week, The Times reported that a total of 1,336 calls were made on the new 999 number, but frustratingly 91 were prank calls.

With the new 999 system proving to be a success with London residents, it was introduced in Glasgow a year later but it wasn’t until after World War II that it spread to other parts of the UK, including Bristol, Edinburgh, Liverpool and more. Skipping forward to the 1990s, following a discussion with the European Conference of Portal and Telecommunications Administrations (CEPT), the European Union Council decided to introduce 112 to work alongside 999 in the UK. However, did you know that in the UK both the 999 and 112 numbers connect to the same service? You may be surprised to know that there is actually no difference between the two numbers, or how the Emergency Operations Centre responds to them! The 112 number was solely created so that visitors to countries in the European Union could remember one easy and convenient number for the emergency services.
Since 999/112 was first made available there are now even more options for contacting the emergency services in the UK, including Emergency SMS and Silent Solutions 999.

Emergency SMS Emergency SMS works just the same as phoning 999, but this innovative service lets those who are deaf, hard of hearing or speech-impaired send a text message (SMS) to the emergency services directly from their mobile phone. Once the message has been sent, the emergency services will either ask for more information or tell the user that help is on the way. To use this service all you need to do is send the word ‘register’ to 999!
Silent Solutions 999 The Metropolitan Police introduced Silent Solutions in 2001, a system designed to help reduce the growing number of accidental 999 calls made each year. It works in exactly the same way as phoning 999, however, if the caller doesn’t answer or is unable to talk, they are then prompted to tap the handset, cough, make a slight noise or are given the option to press 55 on their handset. If there is no response to any of the prompts given, the call will be terminated.
So there you have it. In the space of 80 years since 999 was first introduced, the ways that you can contact the emergency services have evolved to meet the ever changing needs of the public, helping to save countless lives in emergency situations.

Tue, 11 Jul 2017 20:36



Holidays on the Horizon?

On holiday with children and other family members means that you may be doing different activities to other times? Sometimes we over do it, have mishaps or become unwell.

A simple preparation for such events is to learn and/or update first aid skills. We have a 2 day paediatric first aid (PFA) course running over the weekend of 10th & 11th June with a 1 day Emergency PFA option on the 10th.

Injuries can easily happen during child’s play – learning first aid with us is also child’s play!!

Tue, 23 May 2017 14:26


10th Anniversary – Open Day

Our planned open day for 11th April, unfortunately, has been cancelled. Apologies to everyone who was looking forward to joining us for our 10th anniversary which we hope can go ahead at some point in 2017, albeit a little later than planned!

Mon, 10 Apr 2017 21:37


Emergency Paediatric First Aid in Lowestoft

April 3rd saw the ‘official’ start date for the 1-day Emergency Paediatric First Aid course designed to give a practical solution to many childcare setting’s first aid provision requirements.

Depending on the childcare setting and guidelines covering those settings, will determine if this is the appropriate course for you/your staff. We have one open course per month throughout the remainder of 2017 and will add other dates on demand.

Priced at just £69.00pp this cost-effective training is fully compliant with the latest EYFS guidelines and is approved by the First Aid Industry Body. Certification is valid for 3 years and includes renewal reminder from us to ensure your first aid cover is maintained.

Tue, 04 Apr 2017 17:14


Sudden Severe Allergic Reaction

Would you know what to do? These first aiders were able to help because they were trained by us and also attended a skills update refresher as strongly recommended by the HSE. The image shows a practise scenario in their workplace which we could easily arrange to suit the schedules, environment and activities of your site. Alternatively attending one of our open courses will give you that all important confidence booster to utilise your first aid skills effectively.

Tue, 14 Feb 2017 14:30


Power on – Pads on – Prompts for action…

Using an AED in conjunction with effective CPR whilst medical help is on the way gives a person the best chance of surviving a cardiac arrest. Therefore, changes to Resuscitation Council UK guidelines on CPR in October 2015 means that HSE have revised the Emergency First Aid at Work (1 day), and the First Aid at Work (3 day) syllabuses. The revision will require all workplace first aiders to be trained in the use of a defibrillator (AED) from the 31 December 2016, as the Resuscitation Council UK guidelines now state that the management of a casualty requiring CPR is to request an AED.

It is sensible to ensure that EFAW and FAW first aiders are trained in AED use as they are now available within many workplaces and public spaces. There is good evidence that the early use of an AED can provide a more beneficial outcome for the casualty than if that intervention is delayed.

For employers this does not mean you have to purchase an AED for your workplace as the requirement for an AED is still dependent on your needs assessment. Neither do you have to retrain all your existing first aiders as they will be updated in this skill when they requalify.

Our ‘real time’ practise AED’s will give first aiders the skills and confidence to be the difference that can make a difference.

Mon, 09 Jan 2017 22:50


We’re 10 in 2017

2017 is shaping up to be our most successful year yet, and with our 10 year anniversary happening in a few month’s time we’re looking to connect with more local businesses and organisations. Discover why 150+ companies trusted us with their first aid training during 2016 by taking a look at our qualifications, approval status and cost-effective courses. Happy New Year


Tue, 03 Jan 2017 17:30

Training Success

This week saw 6 delegates successfully complete their initial 3-day FAW training and 5 delegates successfully re-qualifying to maintain their FAW certification. Congratulations to all.

Places currently available this coming week (w/c 5/12/16) on our 1 day EFAW and 3-day FAW courses.

Sun, 04 Dec 2016 12:57



We provide training across Norfolk & Suffolk including:-
Attleborough / Bungay / Bury St. Edmunds / Cromer / Dereham / Diss / Fakenham / Harleston / Haverhill / Holt / Ipswich
Kings Lynn / Leiston / Newmarket / North Walsham / Norwich / Stowmarket / Sudbury / Swaffham / Thetford / Woodbridge

We provide training across Norfolk & Suffolk including:-
Attleborough / Bungay / Bury St. Edmunds
Cromer / Dereham / Diss / Fakenham
Harleston / Haverhill / Holt
Ipswich / Kings Lynn / Leiston
Newmarket / North Walsham / Norwich
Stowmarket / Sudbury / Swaffham
Thetford / Woodbridge

Tel: 01502 574563 - Email: - 17 Carlton Square, Lowestoft NR33 8JL

Tel: 01502 574563
17 Carlton Square, Lowestoft NR33 8JL